Online Learning Archive

What Is a Benefit Statement and How Can It Help Your Library's Customers Succeed

Benefits statements describe what your library users accomplish by using the library’s services. Strategic plans, collection development, marketing campaigns, what kinds of snacks to put in the vending machines? Benefit statements help you analysis, respond to, and promote your library’s impact from the library customers’ points of view.

Writing benefits sounds simple, but people who work for a workplace they love can find it difficult to put themselves in the shoes of the people they serve. Instead, employees at all levels think about the features they like. It usually takes some practice to think instead like a customer.

Join us for a practice session with exercises and examples. You will learn what happens when you switch your perspective from "we have a great cookbook collection" to "I wowed my in-laws at the barbecue."
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Gear Up to Game!

Please join us for another Webinar Wednesday! Get Ready for Gaming Day! National Gaming Dayexternal link will take place on November 13, 2010. In anticipation of this event, Kelly Czarnecki and Christine Bretz, librarians with Charlotte Mecklenburg Libraryexternal link, will share their experiences with teen gaming in public libraries. Gaming as related to literacy and already familiar library services will be discussed. Participants will learn how to start offering gaming programs in their library, with high- and low-tech options for large and small budgets.

Kelly Czarnecki is a Teen Services Librarian in Charlotte, North Carolina. She is an author and speaker. She was a Library Journal Mover and Shaker in 2007 for her work with teens and technology. She has published Gaming and Libraries, part of the Tech Set with Neal Schuman. She writes the School Library Journal column “Gaming Life.” In her spare time she enjoys reading young adult fiction and nonfiction.

Christine Bretz is a Teen Services Librarian in Charlotte, North Carolina. She works with Charlotte Mecklenburg Library’s Teens and Technology Team in coordinating technology-related programs systemwide and has offered several gaming tournaments as well as a game design series at her location. She assists with the production of the library’s Reader’s Club website, providing reader’s advisory services to adults and teens nationwide. She enjoys reading teen and adult fiction in her spare time.

This program qualifies for 1 hour of Texas State Library Continuing Education credit. However, printed Certificates of Completion will not be issued for this online workshop. Instead, a follow-up email will be sent 2–3 business days after the workshop to individuals who logged in and attended the live Webinar. Webinar Attendees are advised to save and/or print the follow-up email as it will serve as proof of attendance for CE purposes. Please note: while participants are certainly welcome to view the Webinar in pairs or groups via a single computer if they feel it is necessary, please be advised that only the individual who logs in to the live event will be eligible to receive CE credit.

Speakers: Kelly Czarnecki and Christine Bretz


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Finding Health and Wellness @ Your Library

To assist public library staff in building their capacity to provide reliable, quality health information, the California State Library, in partnership with the National Network of Libraries of Medicine, Pacific Southwest Region, has developed a new, online professional development toolkit—Finding Health and Wellness @ Your Library: A Consumer Health Toolkit for Library Staff—with a primary focus on prevention and supporting healthy lifestyles.

This webinar will introduce users to the Toolkit and provide an orientation to the many multi-dimensional resources it contains, including core competencies, training resources, collection guidelines, programming ideas and promotional materials. The Toolkit is envisioned as a living resource that will evolve over time based on what we learn from its practical applications in the field.

Come learn about how this Toolkit can assist you in your own work and join us in helping to refine it. The webinar is free and will be useful for public and hospital librarians, library staff and anyone who provides health information to members of the public.

Speaker: Kelli Ham


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